Due to security reasons, OIT has phased out the old guest wireless accounts this calendar year. Instead, all UA visitors and non-UA individuals can now connect to the UA-Guest wireless
Category: Tech Tip
How do I access my work files from off campus?
You can access files that are saved in your network drives and cloud storage from anywhere in the world. Connecting to your share drive or personal drive from off campus
Why do I need to tell eTech when I am ordering computers?
Although there are many choices when it comes to purchasing computers for personal use, the options are more limited when it comes to buying computers at UA. This is partly
Can I add additional phone numbers to my DUO?
Absolutely! This is an excellent way to provide a backup number for DUO, in the event that your primary device is not available. In order to add a device, you
Why is there an admin login on my A&S computer?
All A&S-issued computers (Dell and Apple) are set up and supported through OIT. When you receive your new computer from OIT, you may notice that there are two login options
Why do people from eTech need to collect information on my technology each year?
Because the majority of our technology is purchased through state and grant funding, we need to be able to document what it is and where it is located, in case
Why won’t DUO remember me when I am logging into myBama?
DUO has a feature that will let it remember us for 30 days. However, there are a few things to keep in mind when taking advantage of this feature: DUO
My Adobe license says that it has expired. What do I need to do?
As of this year, all Adobe products we use, including Acrobat, must now be accessed through Creative Cloud. You will need to log into Adobe in order to update current
Where can I find out what software programs are available to me at UA?
The Office of Information Technology (OIT) has an up-to-date list of all software purchased by UA through enterprise and cost-shared licenses at https://oit.ua.edu/software/. This list outlines who on campus is
Should I turn my computer off when I leave work?
Although we applaud those individuals who are trying to conserve energy, we recommend that you log off and put your computer in sleep mode instead of turning it off when