Arts and Sciences Custom Computer Request Policy

According to our records, you have requested a custom computer for your A&S office computer. Per College policy, A&S will cover $1,100 toward a custom computer (Apple or Dell). The remainder of the cost will need to be covered either through faculty research/start-up funds or the department.

You will need to select one of the following options to complete the process. It is preferable that you go through eTech to place the computer order (Option 1) so our staff can verify that everything is in order prior to the purchase and can gather the necessary information prior to your computer installation.

1) Send the exact description of the computer you want to eTech at ascomputerrequest@ua.edu. We recommend that you get a quote from the website and sent it to us. While we recommend a 5-year warranty for Dells, you will need to include a minimum 4yr warranty (AppleCare Protection Plan for Macs) in order for A&S to agree to fund the $1,100 toward this purchase.

Once you have the description of your computer, you will need your main office to send a DTA to the eTech main office. This will include the description of your computer, the price, and the department account number for the remaining cost of the computer. We must have your department account number before we can approve your order. Your department Technology Equipment Coordinator (TEC) should also be notified about this purchase and sent a copy of the computer specifications.

Once we receive the above information, we will approve your order. The computer will be shipped to eTech and imaged/installed by OIT.

OR

2) Put in a request for the College to approve a custom order. After the request is approved, have the department order the computer and contact eTech to reimburse the department for the $1,100.

Be aware that the computer must meet or exceed the minimum qualifications of the College standard equipment for the custom order to be approved. If the College approves your custom computer replacement order, then a copy of the bill must be sent to the eTech main office. When the computer arrives, your department TEC needs to see the computer and collect the identification numbers for the College inventory system. Please contact your department TEC to complete this process.

For reimbursement to take place, the College of Arts and Science must approve your request, eTech needs to receive a copy of the bill with confirmation that a minimum 4-yr warranty was ordered, and your department TEC or an eTech employee needs to come to your office to gather the necessary identification for your computer.

Please note that all custom orders are final and that the $1,100 is for A&S office computers only – the College will not exchange your new computer for a different one if you change your mind or are unhappy with your purchase. You will need to wait until the next time you are due for a replacement, so please make sure that you order exactly what you want. Faculty will be notified every 5 years regarding eligibility for replacement.

Also note that custom computers are still considered A&S-owned technology and will need to be returned to the College when you receive your next A&S replacement machine. Faculty will not be reimbursed for the upgrade cost when the computer is returned to A&S. Be aware that some federal grant money cannot be combined with state funds to purchase this computer.

If you do not include a 4-yr warranty on your computer and you have problems with it before your replacement, you will be responsible for the cost of fixing the item.

If you have any questions, you are welcome to contact the eTech main office at (205) 348-4832 or ascomputerrequest@ua.edu.