Why are my Zoom sessions limited to 40 minutes?

If Zoom won’t let you host a session longer than 40 minutes, you probably have a basic account, a free, time-limited account. Enterprise accounts under UA’s license, on the other hand, don’t have time limits. Last week, the UA System upgraded from basic to enterprise all accounts for people who are currently teaching, using lists […]

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What if I need to scan documents? Can eTech get me a scanner?

Some A&S departments have requested scanners. While eTech is happy to help departments who need them, you probably already have a scanner in your pocket or bag: your cell phone. Software available on the iPhone and through UA’s Adobe license let you use your phone to produce good-quality scans. You can make those scans accessible […]

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I’ve heard stories about trolls harassing Zoom classes — how can I prevent this?

Now that we are posting record amounts of classroom materials online, there is also an increased risk of a few individuals causing trouble. Since college courses nationwide migrated to Zoom a week or two ago, instructors have reported cases where uninvited people have accessed their Zoom sessions, posting inappropriate content and hassling students and faculty. […]

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