It is always good to keep close track of your mobile technology while traveling. Items are sometimes left behind on airplanes or snatched when one’s attention is elsewhere. A&S has a list of links for faculty traveling abroad, and OIT has technology tips for travel nationally and abroad. Individuals who are traveling should be particularly […]
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The Emerging Technology and Accessibility team, which is part of the Faculty Resource Center, has been leading a UA initiative to make electronic resources and learning materials more inclusive to an audience with a wide range of abilities. These resources include video captioning tools, an accessibility management platform, and add-ons to existing office programs. The […]
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If you have ever worked with BBL on a laptop, then you may occasionally have attempted to submit assignments or grades, only to have the system kick you back to the login page. If this unfortunate situation has happened to you, it is likely because you were on wireless and BBL lost its internet connection. […]
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We do not recommend storing your files only on your computer’s hard drive for two reasons. First, storing large amounts of data directly to your computer can eat up storage space and slow down performance of your computer. This is important as newer computers come with solid-state hard drives, which are significantly smaller than the […]
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Have you ever had trouble accessing a web page or UA program? How do you know if the problem is on your end or with the system? Both eTech and OIT have system status pages that you can check whenever you have this question. These pages include real-time issues, planned maintenance, and histories of issues […]
Due to security reasons, OIT has phased out the old guest wireless accounts this calendar year. Instead, all UA visitors and non-UA individuals can now connect to the UA-Guest wireless network. This account will provide internet-only access for our guests and can be joined without any prior arrangements or permissions. Once someone has joined the […]
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You can access files that are saved in your network drives and cloud storage from anywhere in the world. Connecting to your share drive or personal drive from off campus requires you to first to connect to the UA VPN and then sign in to your network drives. Instructions for how to do this can […]
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Although there are many choices when it comes to purchasing computers for personal use, the options are more limited when it comes to buying computers at UA. This is partly because UA contracts with specific vendors and also because our IT support staff are only licensed to service Dell and Apple computers. However, it is […]
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Absolutely! This is an excellent way to provide a backup number for DUO, in the event that your primary device is not available. In order to add a device, you will need to access your DUO settings. If you have “Remember me for 30 days” enabled, you will need to access DUO from a different […]
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All A&S-issued computers (Dell and Apple) are set up and supported through OIT. When you receive your new computer from OIT, you may notice that there are two login options – one for you and the other for OIT Admin. When faculty or staff have problems with their computers, it sometimes takes time for OIT […]
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