Why are my Zoom sessions limited to 40 minutes?

If Zoom won’t let you host a session longer than 40 minutes, you probably have a basic account, a free, time-limited account. Enterprise accounts under UA’s license, on the other hand, don’t have time limits. Last week, the UA System upgraded from basic to enterprise all accounts for people who are currently teaching, using lists […]

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I’ve heard stories about trolls harassing Zoom classes — how can I prevent this?

Now that we are posting record amounts of classroom materials online, there is also an increased risk of a few individuals causing trouble. Since college courses nationwide migrated to Zoom a week or two ago, instructors have reported cases where uninvited people have accessed their Zoom sessions, posting inappropriate content and hassling students and faculty. […]

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Why is DUO important?

DUO is the two-factor authentication system that was brought to campus a few years ago. Two-factor authentication adds a layer of security to your accounts, making it more difficult for bad guys to access your information by pretending they are you. (You might have noticed that most banks and many other companies are now requiring […]

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Why am I no longer able to edit my websites?

Under federal law, all university websites and public-facing digital media must meet minimum standards for accessibility. Because A&S would like to continue allowing faculty and staff to edit their own websites, we must demonstrate that all of our editors understand the rules and guidelines for accessibility. If you would like to continue managing your websites, […]

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Why am I receiving cryptic emails from my chair/colleagues/dean/etc.?

If you ever receive a cryptic email from someone at UA that seems odd (“are you around?”, “available to talk?”, “in your office?”), there’s a good chance it is a phishing email. Bad guys are more frequently spoofing emails so they can send what appears to be an email from a legitimate source, but in […]

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What software resources are available to me as faculty or staff?

UA has site licenses for many software programs, including Adobe Creative Suite, NVivo and MATLAB. Additionally, UA Systems offers Zoom, which is a robust videoconferencing tool, to all faculty and staff. Individuals can view a list of all software offered to them by going to http://oit.ua.edu/software. Please note that some of the software offered requires […]

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What is the best way to save my files at work? Can I save them on my computer?

We do not recommend storing your files only on your computer’s hard drive for two reasons. First, storing large amounts of data directly to your computer can eat up storage space and slow down performance of your computer. This is important as newer computers come with solid-state hard drives, which are significantly smaller than the […]

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